Contact & customer service — NATURAMedicatrix

A team at your service to accompany you and answer your questions

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Check out our FAQ: you will find answers to the most frequently asked questions about your account, delivery, returns, and our products.

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Our scientific team

Our scientific team is at your disposal to offer you, with pleasure, a personalized accompaniment of 10 minutes to inform you about the dosage, use and indications of our products.

For more personalized advice or exchanges exceeding 10 minutes, we invite you to subscribe to our subscription consultations with our scientific team.

  • Fabien Piasco

    Fabien Piasco

    Scientific Advisor

    D.E.S.S. Nutrition, U. Laval (Canada)
    D.U. Nutrition et maladies métaboliques – U. Rennes I
    Diététicien D.E. – Diplômé en neuro-nutrition (SiiN)

    Tue: 14h-19h · Thu: 9h-12h / 13h-19h · Fri: 9h-12h

    Contact by email
  • Dorian Picone

    Dorian Picone

    Regulatory Affairs and Product Manager

    Master en biochimie et en biologie moléculaire et cellulaire | Université de Liège, Belgique
    Master en médecine moléculaire | Université de Montréal, Canada
    Bachelier en sciences pharmaceutiques | Université de Liège, Belgique

    Monday to Friday: 9:00 AM – 4:00 PM

    Contact by email

Customer support

Monday to Friday from 9h to 16h

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France & Rest of the world

+33 (0)9 77 42 37 04

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Belgium

+32 42 90 00 79

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Luxembourg

+352 27 86 11 39

Parent company - Head Office

8, Hannert dem Duarref
L-9772 Troine (Wincrange)
Grand-Duché de Luxembourg

Our store

26 avenue Émile Digneffe,
4000 Liège, Belgique