Contact & customer service — NATURAMedicatrix

A team at your service to accompany you and answer your questions

Need a quick response?

Check out our FAQ: you will find answers to the most frequently asked questions about your account, delivery, returns, and our products.

Discover the FAQ
I forgot my password? How can I track my order? Can I cancel or modify my order?

Contact form

Advice & Expertise

Our scientific team

Our scientific team offers you a free 10-minute consultation to answer your questions about the dosage, use and indications of our products.

Need more personalized support? Discover our scientific consultations.

  • Fabien Piasco

    Fabien Piasco

    Scientific Advisor

    Nutrition Metabolism Neuro-nutrition

    D.E.S.S. Nutrition — U. Laval, Canada

    D.U. Nutrition & maladies métaboliques — U. Rennes I

    Neuro-nutrition SiiN

    Diététicien D.E.

    Mon.: 9am–7pm · Tue.: 2pm–7pm · Thu.: 8:30am–5:30pm · Fri.: 8:30am–5:30pm

    Contact Fabien
  • Dorian Picone

    Dorian Picone

    Regulatory Affairs and Product Manager

    Biochemistry Pharmaceutical Sciences

    Master’s degree in Biochemistry and Molecular and Cellular Biology — ULiège, Belgique

    Master’s degree in Molecular Medicine — UMontréal, Canada

    Bachelor’s degree in Pharmaceutical Sciences — ULiège, Belgique

    Monday to Friday: 9:00 AM – 4:00 PM

    Contact Dorian

Customer support

Du lundi au vendredi · 8h30 - 12h30 | 13h00 - 17h00

🇫🇷

France & Rest of the world

+33 (0)9 77 42 37 04

🇧🇪

Belgium

+32 42 90 00 79

🇱🇺

Luxembourg

+352 27 86 11 39

Parent company - Head Office

8, Hannert dem Duarref
L-9772 Troine (Wincrange)
Grand-Duché de Luxembourg

Our store

26 avenue Émile Digneffe,
4000 Liège, Belgique